Alright. It's Sunday, and I'm at work. It's been a month now since I started my work as a Jr. NOC Engineer. So what does a "NOC Engineer" do? Primarily, NOC's are the escalation master - expect that from time to time, in as little as every 10 minutes, a request, complaint, or trouble is delivered in inbox. But what do I do with it? As I have said, I escalate. But of course, I should do necessary procedures first before I escalate a particular issue. What I do like about being a NOC Engineer? I see lots of exposures good for career growth, but for now, I am just a ticket handler. Anyway, again it's Sunday. Very different from regular work week. Saturdays and Sundays are plainly "boring day". So, I am listing down my version of killing time.
Emil Carlo's how to kill time
1. Study - For once, let's pause not for pure leisure. If we want to kill time, use it for your benefit. Try browsing through tutorials, articles, and other learning materials than can be found on the web. You might want to try reading the bible. You might find doing this useful to your work later on.
2. Organize - 90% of people I know are not organized, be in their work space, file cabinets, or even pedestal. Their reasons, not enough time. Now that it's idle, I think this is the right time to organize things.
3. Plan - Plan things that must be done. This can be simple appointments, timeline to achieve something, and budgeting.
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